Sign In / Register         Shopping cart (0)




GONERNING PROVISIONS: All Profacgen products are sold and shipped subject to these Terms and Conditions, unless modified by a quotation issued by Profacgen or an agreement signed by both Profacgen and the customer. These Terms and Conditions supersede any other written document or oral discussion including terms or conditions appearing on a purchase order issued by the customer.


WARRANTIES: This warranty is void if the customer has altered or misused the product or failed to store the product as recommended. The warranty does not include defects or failures associated with materials supplied to Profacgen by the customer. Profacgen disclaims any and all responsibility for any injury or damage which may be caused by the failure of the buyer or any other person to use these products in accordance with the conditions outlined herein. Profacgen's sole obligation and the customer's sole remedy are limited to free replacement of products that fail to meet our minimum performance specifications. THIS WARRANTY IS EXCLUSIVE. PROFACGEN SPECIFICALLY DISCLAIMS ANY OTHER WARRANTIES OF ANY KIND OR NATURE, DIRECT OR INDIRECT, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE SUITABILITY, FITNESS OR MERCHANTABILITY FOR ANY PURPOSE. PROFACGEN WILL NOT BE LIABLE FOR ANY CLAIMS OR DAMAGES UNDER ANY LEGAL THEORY INCLUDING, BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, STRICT LIABILITY OR TORT IN CONNECTION WITH THE FAILURE OF PROFACGEN PRODUCTS TO PERFORM IN ACCORDANCE WITH THE STATED SPECIFICATIONS. Profacgen is not liable for any loss, damages or penalties resulting from delays in manufacturing or delivery of products or services. This warranty applies to all products and services offered by Profacgen including catalog products, bulk products, custom products and custom services. Unless otherwise agreed, all technical assistance and information is provided free of charge and we make no warranty regarding the accuracy or utility of such information or assistance.


PRICING: Prices quoted on Profacgen are expressed in US dollars. Please note that prices are subject to change without notification. All products supplied by Profacgen are available for purchase in bulk quantities or as a custom preparation.


PLACING AN ORDER: Order could be placed directly online or by phone, fax and email.
Phone: 1-631-448-8149
Fax: 1-631-938-8127

Be sure to include the following information along with your Purchase Order if you purchase by f or email: Purchase Order Number (optional), Product Catalog Number and Description, Quantity, Contact Person, Phone Number, Name of Institution, Shipping Address, Billing Address, and Any Special Shipping Instructions.


SHIPPING: Customer needs to provide FedEx account number or other favorable carrier in order to ship order. Profacgen is not responsible for brokerage, duties, taxes etc. that may be incurred in shipping.


PAYMENT TERMS: Payment by Credit Card (Visa/ MasterCard only) is preferable. Payment by Check or Wire transfer is also acceptable. Payment terms are net 30 days of invoice in USD, unless otherwise specified. Pre-payment may be required prior to shipping in certain territories. Payments made after forty-five (45) days may be subjected to a penalty fee of 2% per month. Mail payments to:
45-1 Ramsey Road
Shirley, NY 11967,USA
Tel: 1-631-448-8149


RETURNS: Profacgen must authorize all product returns. Customers wishing to return a product should contact us at Product that we confirm damaged, incomplete or do not meet our minimum written specifications will be replaced per our warranty (see above) providing such notice is received from the original purchaser within 30 days of receipt of the product. Customers may contact Profacgen to cancel an order after shipment or return a product that meets our minimum written specifications. Profacgen must authorize these returns. Products must be unopened and returned in their original, intact condition. The customer must bear the cost of shipping the product back to Profacgen under the conditions specified by Profacgen. All such returns will be subject to a 30% restocking fee.

Online Inquiry

Fill out this form and one of our experts will respond to you within one business day.